Refund policy

Last updated: 1 Jan 2026

At Gym Angels, we want you to love what you wear. If for any reason you are not completely satisfied with your purchase, we offer a straightforward 14-day return policy.

1. Return Window

You have 14 days from the date of receipt to initiate a return.

2. Eligibility for Returns

To be eligible for a return:

• Your item must be in the same condition as when you received it – unworn or unused, with tags, and in its original packaging.

• A receipt or proof of purchase is required.

3. How to Initiate a Return

There are two ways to start your return:

Contact us at contact@shopgymangels.com.

Important: Items sent back without first contacting us will not be accepted.

4. Return Approval Process

Once your return request is accepted:

• We will email you a return shipping label.

• You will also receive instructions on how and where to send your return.

5. Contact

Have questions about returns?
Reach out to us at contact@shopgymangels.com. We’re here to help.

6. Damages and Issues

Please inspect your order upon receipt. If the item is:

• Damaged

• Defective

• Incorrect

Contact us immediately so we can resolve the issue promptly.

7. Exceptions / Non-returnable Items

We do not accept returns on the following:

• Sale items

• Gift cards

If you are unsure whether your item qualifies for return, please contact us for assistance.

8. Exchanges

The quickest way to get the item you want is:

1. Return the original item.

2. Once accepted, place a new order for the replacement item.

9. EU 14-Day Cooling-Off Period

For customers in the European Union:
You have the right to cancel or return your order within 14 days of delivery, for any reason and without justification.

Returned items must meet the same conditions:

• Unworn or unused

• With tags

• In original packaging

• With proof of purchase

10. Refunds

After we receive and inspect your return, we’ll notify you about the status of your refund.
If approved:

• A refund will be issued automatically to your original payment method within 10 business days.

Please note:

• Your bank or card provider may take additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved and you haven’t received it, please contact us at contact@shopgymangels.com.