Privacy policy
Last updated: 3 August 2025
Gym Angels (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, shop with us, or otherwise interact with our services (“Services”).
This Privacy Policy applies in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By continuing to use our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Gym Angels operates and manages this website and online store. For the purposes of data protection laws, Gym Angels is the “data controller” of your personal data.
Our site is hosted and powered by Shopify, which acts as a data processor and provides the technical platform enabling transactions, payments, and site operations.
2. How We Collect Personal Data
We collect personal data from you when:
-
You create an account or make a purchase
-
You contact us via email or contact forms
-
You browse or interact with our website (e.g., add to cart, view items)
-
You subscribe to marketing communications
-
You engage with us via social media or competitions
-
We use cookies and tracking technologies (see our Cookie Policy)
We may also receive data from third-party platforms, such as payment gateways, analytics providers, and advertising platforms.
3. What Personal Data We Collect
The personal data we collect may include:
-
Identity and Contact Data: name, billing/delivery address, email, phone number
-
Account Data: login credentials, preferences, saved items
-
Transaction Data: order history, payment method (we do not store full card details), shipping details
-
Technical Data: IP address, browser type, device information, location (approximate), cookie identifiers
-
Usage Data: browsing behaviour, page views, interaction with products
-
Marketing Preferences: your consent to receive emails or texts
-
Communication Data: messages or feedback sent to us
4. How We Use Your Personal Data
We only process your data where we have a lawful basis, including:
Purpose |
Lawful Basis |
|---|---|
| Process orders and deliver products | Performance of a contract |
| Manage your account and preferences | Performance of a contract |
| Respond to enquiries and provide support | Legitimate interest |
| Send marketing emails or texts | Consent (you can withdraw at any time) |
| Analyze site usage and improve our services | Legitimate interest |
| Detect and prevent fraud or misuse | Legitimate interest / Legal obligation |
| Comply with legal obligations | Legal obligation |
5. Marketing and Communications
If you opt in, we may send you promotional emails or SMS about new arrivals, offers, or brand updates. You can unsubscribe at any time via the unsubscribe link in our emails or by contacting us at contact@shopgymangels.com.
We do not sell your personal data to third parties.
6. Sharing Your Personal Data
We may share your data with:
-
Shopify (our eCommerce platform)
-
Payment processors (e.g., Stripe, PayPal)
-
Delivery partners (e.g., Royal Mail, DPD)
-
IT service providers (e.g., hosting, email services)
-
Analytics and marketing partners (e.g., Meta, Google Ads – with your consent)
-
Law enforcement or regulators (where required by law)
We ensure all third parties process your data securely and lawfully under a data processing agreement or equivalent safeguards.
7. International Transfers
Some of our service providers (including Shopify) may process your personal data outside the UK. Where we transfer your data internationally, we ensure appropriate safeguards are in place, such as:
-
Adequacy regulations issued by the UK Government
-
Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO)
8. Data Retention
We only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including:
-
To process and fulfill your orders
-
To comply with legal or accounting obligations
-
To resolve disputes or enforce agreements
After that, we securely delete or anonymize your data.
9. Your Rights
Under UK data protection laws, you have the right to:
-
Access – request a copy of the personal data we hold about you
-
Rectify – correct any inaccuracies in your personal data
-
Erase – request deletion of your personal data (subject to legal exceptions)
-
Restrict – ask us to stop processing your data in certain circumstances
-
Object – to processing, including direct marketing
-
Data Portability – request a copy of your data in a structured, machine-readable format
-
Withdraw Consent – at any time where we rely on consent
-
Lodge a Complaint – with the ICO at www.ico.org.uk
To exercise any of these rights, please contact us at: contact@shopgymangels.com
We may require verification of your identity before fulfilling certain requests.
10. Cookies and Tracking
We use cookies and similar technologies to:
-
Enable essential site functionality (e.g., basket, checkout)
-
Analyze usage and performance
-
Personalize content and ads (with your consent)
You can manage cookie preferences through our Cookie Consent banner or your browser settings.
(See our [Cookie Policy] for full details.)
11. Data Security
We take appropriate technical and organisational measures to secure your personal data, including:
-
SSL encryption
-
Secure servers and firewalls
-
Access controls and staff training
However, no transmission of data over the internet is 100% secure, and we cannot guarantee absolute security.
12. Children's Data
Our Services are not intended for individuals under the age of 16. We do not knowingly collect data from children. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.
13. Changes to This Privacy Policy
We may update this Privacy Policy to reflect legal, regulatory, or operational changes. When we do, we’ll update the “Last updated” date and, where required, notify you of significant changes.
14. Contact Us
If you have any questions, concerns, or wish to exercise your rights, please contact:
Email: shopgymangels@gmail.com
Address: Gym Angels, 20 Wenlock Road, London, N1 7GU, United Kingdom
Gym Angels is the data controller responsible for your personal data.